Cookie Policy

Cookies are small text files that are stored on your computer or smart device when you access a website. It allows that website to recognise your visit and to store information on your preferences or past actions to improve your experience of using the website. Typically, cookies don’t store personally identifiable information, such as name or email address.

This document details how we use cookies on our websites and your options regarding their use.

Different types of cookie

There are different types of cookie that can be stored on your computer or smart device by a website. For our website, these are:

Necessary Cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies and they help us to manage your consent choices, for example. They can only be disabled by changing your browser preferences.

Embedded Content Cookies

Our website uses third party services to embed useful content within some of the pages of our website, for example Google Maps or YouTube videos. When this content is displayed, it effectively acts as a window to the third-party service and that service may set its own cookies to provide the functionality required. These are necessary cookies and can only be disabled by changing your browser preferences.

Analytical Cookies

Analytical cookies help us to improve our website by collecting and reporting information on its usage. They don’t store personal information about individual visitors but allow us to monitor trends and understand how visitors use our website so that we can continue to improve the experience.

Marketing Cookies

We use marketing cookies to help us improve the relevancy of advertising campaigns you may receive from us through other channels, for example social media. However, we don’t use third party advertising services to advertise to visitors as they view our web pages.

Social Sharing Cookies

We use some social sharing services that allow you to share certain pages of our website on social media. These plugins use cookies so that you can correctly view how many times a page has been shared and whether or not you have shared it in the past.

Our use of cookies

We use cookies for the following specific purposes:

  • For storing user website preferences, including language choices, regional website selection and your cookie consent choices.
  • For Google Analytics to track site traffic, social media links and website usage.
  • For collecting anonymised audience information connected to creating relevant social media campaigns on platforms including Twitter, LinkedIn and Instagram and for remarketing.
  • For supporting the creation of relevant Google Search Ads through the Google Ads platform.
  • For enabling social media sharing buttons, including LinkedIn, Twitter and Facebook.
  • For embedded Google Maps to remember location, account login, settings and preferences.
  • For embedded YouTube videos to measure the usage of our videos on YouTube.
  • For tracking shortened links to monitor the success of clicks via services such as

Our cookies in detail

Cookie Preference

This cookie is used to remember a user’s choice about cookies on this website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.

Type: Necessary
Name: CookieControl

Google Maps

These cookies enable us to embed Google maps in to some of our web pages, for example showing office locations.

Type: Necessary

Google is responsible for setting and managing these cookies. No sensitive data is saved but if you are logged in to a Google Account your visit may be linked to that account.

Google Privacy Policy

YouTube Videos

These cookies enable us to embed YouTube videos in to some of our web pages, for example product pages.

Type: Necessary
Name(s): SID, LOGIN_INFO, use_hotbox, PREF, SSID, HSID, watched_video_id_list, __utma, __utmz, demographics

Google is responsible for setting and managing these cookies. No sensitive data is saved but if you are logged in to a Google Account your visit may be linked to that account.

Google Privacy Policy

Universal Analytics (Google)

These cookies are used to collect anonymous information about how visitors use our website, for example where visitors have come to the website from and the pages they looked at. We use the information to compile reports and to help us improve the website.

Type: Analytical
Name(s): _ga, _gali, _gat, _gid

Opt out of Google Analytics
Google Analytics Cookie Usage
Google Policy: Ads

LinkedIn Insight Tag

We may use LinkedIn Insight Tags across our site to monitor traffic from the social media platform. The LinkedIn Insight Tag is a piece of lightweight JavaScript code that is added to our website to enable in-depth campaign reporting and unlock valuable insights about our website visitors. We can use the LinkedIn Insight Tag to measure the performance and ROI of our LinkedIn campaigns including clicks, conversions, and more.

Type: Marketing

LinkedIn is responsible for managing and setting these cookies. Please see below for further information.

LinkedIn Cookie Policy
LinkedIn Privacy
LinkedIn Insight Tag Privacy & Security

Twitter/Facebook Pixel

We may use Twitter and/or Facebook pixels across our website and in some email messages to support our Twitter or Facebook campaigns. A pixel is a small amount of code on a web page or in an email notification that helps us to learn whether you’ve interacted with certain web or email content. This helps us measure the effectiveness of campaigns and follow up with interested recipients.

Type: Marketing

Twitter/ Facebook is responsible for managing and setting these cookies. Please see below for further information.

Twitter Cookie Use
Twitter Privacy Policy
Twitter Privacy Control for Tailored Ads
Twitter supports Do Not Track

Facebook Privacy Policy

Add This

We use to provide social sharing buttons on some of our web pages.

Type: Social Sharing
Name: loc, mus, na_id, na_tc, notice_gdpr_prefs, notice_preferences, ouid, ssc, uid, uvc is responsible for setting and managing these cookies. No sensitive data is saved but if you are signed in to a social media account they may link the web page you shared from our website with your social media account. Privacy Policy

Website Cookies

Our website uses cookies to support some of the functionality of our website. These are detailed below:

Type: Analytical
Name: blss_survey_closed, blss_survey_complete
Purpose: After viewing a certain number of pages we may show visitors a pop up survey so that we can understand more about their visit to our website. If the pop up is closed, we won’t show the survey again and the blss_survey_closed cookie is set to record this. Once the survey is complete, we won’t ask again for 6 months and the blss_survey_complete cookie is set to record this.

Type: Necessary
Name: eucookie
Purpose: To help us understand whether our cookie banner has been shown to you or not. If you have seen it before, we won’t show it to you again for a period of time.

Note: The services listed above may change their implementation mechanisms that might mean some cookie names are changed, added or removed. We will keep this document updated however please consult the service policies for the latest information.

How do I change my cookie settings?

Note: we are currently implementing a simple solution that will enable you to turn on/off different types of cookies. Until this is live, it is possible to manage your cookies via your web browser as follows:

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website. To opt out of being tracked by Google Analytics across all websites, visit

We do NOT use advertising or advertising cookies on this website. However, if you are concerned about the use of advertising cookies in general then Your Online Choices website has more detailed information and the YourAdChoices service may help.

Further Information

If you have any questions about our use of cookies or other technologies, please email us at

Please see our Privacy Policy for more information on how we use data and your rights as well as contact information for our Data Protection Officer. 

The Information Commissioner’s Office website contains more details on Cookie Law as well as other laws and information regarding your personal information.